The Worst Home Health Care Agencies in El Paso, Texas

Updated as of March 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in El Paso, Texas

There are 73 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in El Paso, Texas.)

Name 5-Star Quality of Care Rating
JUST CARE HOME HEALTH
3434 HONDO PASS DR
EL PASO, TX 79904
1:
ALTOMAR HOME HEALTH CARE INC
3214 E YANDELL
EL PASO, TX 79903
1.5:
1ST CHOICE HOME HEALTH
10662 VISTA DEL SOL
EL PASO, TX 79935
1.5:
GRANDVIEW HEALTH AT HOME
4141 PINNACLE STREET SUITE 209
EL PASO, TX 79902
1.5:
NM CUIDADO CASERO HOME HEALTH, LLC
820 ANTHONY DRIVE, SUITE A
ANTHONY, NM 88021
1.5:
ALWAYS CARING HOME CARE SERVICES INC
4171 N MESA BLDG D SUITE 400A
EL PASO, TX 79902
1.5:
AM HEALTHCARE
3727 MONTANA AVE
EL PASO, TX 79903
1.5:
PRIMAVERA HOME HEALTH PC
2829 MONTANA SUITE 210
EL PASO, TX 79903
1.5:
EVANGEL HOME CARE SERVICES
2112 TRAWOOD DRIVE SUITE B 1
EL PASO, TX 79935
1.5:
M B CARE LLC
1401 E YANDELL
EL PASO, TX 79902
1.5:
UNITY HOMECARE
4150 RIO BRAVO STREET SUITE 105
EL PASO, TX 79902
1.5:
DESERT STAR HOME HEALTH
2829 MONTANA AVENUE STE 202
EL PASO, TX 79903
1.5:
SUN CITY HOME CARE INC
1040 BELVIDERE ST
EL PASO, TX 79912
1.5:
SANTA FE HOME CARE OF NEW MEXICO
100 WYATT DR, STE A
LAS CRUCES, NM 88004
1.5:
MONTE CRISTO HEALTH CARE INC
5959 GATEWAY BLVD WEST SUITE 520
EL PASO, TX 79925
1.5:
MATRIX HOME CARE SERVICES OF NM
1100 SOUTH MAIN STE 103
LAS CRUCES, NM 88005
2:
ENVISION HOME CARE
8929 VISCOUNT UPPER LEVEL
EL PASO, TX 79925
2:
CAPROCK HOME HEALTH SERVICES INC
11180 LA QUINTA
EL PASO, TX 79935
2:
1ST CARE HOME HEALTH AGENCY
1326 E YANDELL DRIVE
EL PASO, TX 79902
2:
CARE QUALITY OF EL PASO LLC
1155 WESTMORELAND SUITE 223
EL PASO, TX 79925
2:
PROGRESSIVE HOME CARE
3130 GATEWAY BLVD EAST SUITE E
EL PASO, TX 79905
2:
LA FAMILIA HOME HEALTH INC
2720 E YANDELL DR STE 106
EL PASO, TX 79903
2:
GUARDIAN ANGEL HOME HEALTHCARE SERVICES
1537 N ZARAGOZA RD STE 2A
EL PASO, TX 79936
2:
AMORICAN HOMEHEALTH SERVICES LLC
11209 ARMOUR DR
EL PASO, TX 79935
2.5:
LAMINA HOME CARE LLC
7100 WESTWIND DR. STE#200
EL PASO, TX 79912
2.5:
ENHABIT HOME HEALTH
425 S TELSHOR BLVD SUITE C201
LAS CRUCES, NM 88011
2.5:
MATRIX HOME HEALTH SERVICES
11351 JAMES WATT, BUILDING C 400
EL PASO, TX 79936
3:
ALIGN HOME HEALTH LLC
3431 PERSHING SUITE A1
EL PASO, TX 79903
3:
TLC HOME HEALTHCARE SERVICES INC
1635 N. LEE TREVINO, SUITE B
EL PASO, TX 79936
3:
CLOUDVIEW HEALTHCARE
5950 ALAMEDA AVENUE
EL PASO, TX 79905
3:
NEW MISSION HOME CARE
12708 ALAMEDA AVE
CLINT, TX 79836
3:
ALTO MAR NEW MEXICO LLC
5312 RIO BRAVO SUITE 6
SANTA TERESA, NM 88008
3.5:
ARMONIA HOME HEALTH CARE AGENCY LLC
5732 NORTH MESA
EL PASO, TX 79912
3.5:
REVIVE HOME CARE INC
1393 GEORGE DIETER STE B
EL PASO, TX 79936
3.5:
URGENT CARE HOME HEALTH INC
3707 ADMIRAL
EL PASO, TX 79925
3.5:
FOOTPRINTS HOME HEALTHCARE
611 N VIRGINIA
EL PASO, TX 79902
3.5:
LAS CRUCES HOME CARE
4151 CAMINO COYOTE
LAS CRUCES, NM 88011
3.5:
SOUTHERN HOMECARE INC
11500 PELLICANO DR UNIT B10
EL PASO, TX 79936
3.5:
OUR ANGEL HOME HEALTH
6080 SURETY DRIVE SUITE 215
EL PASO, TX 79905
3.5:
CENTERWELL HOME HEALTH
505 SOUTH MAIN, SUITE 132
LAS CRUCES, NM 88001
4:
HOME SWEET HOME UNLIMITED INC
2204 JOE BATTLE BLVD SUITE C106
EL PASO, TX 79938
4:
NURSES CARE HOME SERVICES
11351 JAMES WATT BUILDING C-300
EL PASO, TX 79936
4:
SANTA FE HOME CARE LLC
611 NEWMAN
EL PASO, TX 79902
4:
GOOD SAMARITAN SOCIETY HOME CARE
3025 TERRACE DR
LAS CRUCES, NM 88011
4:
ENHABIT HOME HEALTH
3821 CONSTITUTION DRIVE SUITE 400
EL PASO, TX 79912
4:
KINDRED AT HOME
7500 VISCOUNT BLVD SUITE 156
EL PASO, TX 79925
4:
ADVANCED HEALTHCARE
3431 PERSHING STE A4
EL PASO, TX 79903
4.5:
AMBERCARE HOME HEALTH
3870 FOOTHILLS ROAD
LAS CRUCES, NM 88011
4.5:
GRAND VIEW HEALTH AT HOME
505 S MAIN ST STE 148
LAS CRUCES, NM 88001
4.5:
HOME KARE INC OF DONA ANA
2293 DIVOT AVENUE, SUITE 4
LAS CRUCES, NM 88001
4.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Texas

Major Cities in Texas

Dallas, TX (best, worst) Houston, TX (best, worst)
San Antonio, TX (best, worst) Austin, TX (best, worst)
Fort Worth, TX (best, worst) El Paso, TX (best, worst)
McAllen, TX (best, worst) Denton, TX (best, worst)
Arlington, TX (best, worst) Corpus Christi, TX (best, worst)
Plano, TX (best, worst) Lubbock, TX (best, worst)
Laredo, TX (best, worst) McKinney, TX (best, worst)
Killeen, TX (best, worst) Garland, TX (best, worst)
Irving, TX (best, worst) Brownsville, TX (best, worst)
College Station, TX (best, worst) Amarillo, TX (best, worst)